Policy center

Delivery Policy

How paid access reaches you: electronically, immediately, with nothing shipped physically.

Digital delivery only

TubeLeader is a software service. There is no physical product, no packaging and no shipment, so no delivery address, courier, tracking number or shipping fee applies to any purchase.

When access starts

On payment routes that confirm back to this website, paid access is activated on the account used at checkout as soon as that confirmation arrives — normally within a few seconds.

Nothing needs to be downloaded for website features. The browser extension is installed from the Chrome Web Store and unlocks against the same account once you sign in through it.

How you receive it

The plan, its validity period and its usage limits are shown on the account dashboard immediately after activation. A payment confirmation is sent by the payment provider to the email used at checkout.

If access does not appear

If a payment succeeded but the plan has not activated, contact support from the account email with the transaction reference and the approximate time of payment. Delivery failures that support cannot resolve are covered by the Refund and Payment Policy.

Contact

Questions or requests about this policy can be sent to support@tubeleader.com. Include enough account and transaction context to locate the record, but never send your password or full payment-card details.